Return Policy

All Sales Final 

Due to our current policy update, we are unable to accept returns, exchanges, or offer refunds for any purchases. We kindly request that you carefully consider your selections before completing your purchase as all sales are final.

Reporting Damaged Items: In the event that you receive a damaged item, please contact our customer service team within 24 hours of receiving your order.

You can reach us at sylviejboutique@gmail.com during our customer service hours: Monday to Saturday, 8:30am to 6:00PM. When contacting us via email, please provide your name, order number, and attach clear pictures of the damaged item(s). Our team will make every effort to assist you promptly and find a suitable resolution. We apologize for any inconvenience this policy may cause. Our priority is to ensure the best possible customer experience while maintaining the highest quality standards. Rest assured, we are committed to addressing any concerns regarding damaged items to the best of our ability.

Thank you for your understanding. Should you have any further questions or require assistance, please do not hesitate to contact us. We appreciate your support and value your business.